DEAR SHARHOLDERS
I am very grateful to extend my message on the 6th Annual General Meeting of the Shareholders
after successfully concluding the year ended June 30,2024.
ZISC joined the insurance industry four years ago as of January 2020 that made its participation in the industry for the last four years only. As it is known, this was the year that COVID-19 pandemic was manifested and started to severely hit the global economy in an unprecedented manner. It is quite simple to imagine its effect on ZISC as new entrant company, however, ZISC endured this threat and persist and able to realize its significant economic and social responsibility in the industry.
Besides, the national as well as the global economy has remained to be threatened by major ups and downs, ZISC continued to succeed consistent growth in the industry. In the year ended June 30, 2024 ZISC actualized GWPI of Birr 545.3 million, which accounts 84% of the target and 67% above the previous year and Earning Per Share increased to Birr 3,744 (74.89%) from Birr1,587 (31.7%) the previous year. Similarly Total Asset, paid-up capital and profit before tax registered Birr 961.5 million, 234.2 million and 181.3 million, respectively.
To ensure its sustained growth on a cementing base, ZISC introduced its five year’s strategic plan (2023/24-2028/29) in the year concluded with the aspiration to become one of the best five insurance companies by 2035. The strategy has clearly solicited its shortfalls and strengths and clearly defined its brand-new strategies. Accordingly, our customers are found to be the founding base to ensure lasting success and ranges of approaches have been designed to relentlessly serve and succeed them beyond their expectation. Fully implementing the e-commerce-based Customer Relationship Management software has been
taken as a key tool.
Another founding pillar of the strategy is to significantly improve company’s internal process efficiency which among others include enhance our unique product development, offer our services in a different way, balance motor and non-motor ratio, augment our internal source of business, ensure our outreaching capacity via branch networking and succeed our resource use efficiency and finally ensure company’s profitability and social responsibility in a meaningful manner.
Finally, I would like to thank all shareholders and stakeholders who were willing and supportive in all aspects for our success. Last but not least, I deeply extend my gratitude to our esteemed customers who were confident with us in insuring their risks and our employees for their meaningful effort to actualize their duty.

Thank you all!